Program Facilitators work as part of a team to plan and facilitate exciting creative, experiential, educational and recreational based programming for guests. Versatile by nature, each Program Facilitator serves as a front line customer service ambassador prepared to take on a variety of tasks to ensure a positive and unforgettable experience is had by all guests.

Responsibilities include, but are not limited to:

• Assisting with unloading and set-up at all locations prior to the event
• Greeting and administering arrival packages to guests at check-in
• Leading up to three, 90 minute workshops per day
• Preparing all program areas for use and ensuring areas are tidy after conclusion
• Assisting with dining area support and tuck shop operations
• Assisting with overnight guest support as needed
• Providing serving or bar tending duties
• Assisting with Housekeeping or Maintenance as required
• Ensuring guests experience a high level of passion and professionalism
• Assisting with pack-up and tear down at all locations
• Supporting the design and development of new program ideas for Rustic Mama Retreats
• Attending Trade Shows in order to generate new leads and promote the organization
• Other duties as prescribed by the Executive Director, which may be amended from time to time

Requirements:

• 1-2 years of experience in customer service, education or leadership roles
• Enjoy working with adults and children and in an outdoor setting
• Have experience working with and leading large groups
• Outgoing personality and positive attitude towards challenges and opportunities
• Highly self-motivated, punctual and be able to work well unsupervised
• Have enthusiasm, integrity, sense of humour, patience and self-control
• Be able to multi-task and work well as part of a team
• Be customer driven with a strong focus on quality of service
• Be able to work a flexible schedule, including evenings, weekends and holidays
• Must be willing and able to travel for events and trade shows

Additional Qualifications: (Candidates should have or be willing to acquire)

• Valid Class G Driver’s License
• Standard First Aid and CPR
• Smart Serve
• Police Record Check with Vulnerable Sector Screening

** Preference will be given to those candidates who are capable of running craft type workshops and/or are certified fitness instructors **

To apply please email your resume and qualifications to RusticMamaRetreats@gmail.com

Thank you to all those who apply, but due to the volume of applications only those selected for an interview will be contacted.